📞 Contact us
Questions about buying, installing, using or refunding an eSIM? Contact the Code eSIM support team and we will get back to you quickly.
Support email
[email protected]
Best for refunds, faults and order issues
Support phone
+1 302 331 0482
Talk to us
Support hours
24/7
Always online
Help center
FAQ
Buying / installing / using / refunds
How your eSIM is delivered
We sell digital eSIMs — nothing ships physically. After payment the QR code and setup instructions are emailed automatically, usually within 1–2 minutes, to the address you entered at checkout. If nothing arrives within 30 minutes, check your spam folder first, then email support at the address above.
Refund terms: see the refund policy. More questions: see the help center.
Company details
- Legal entity
- Aircode, LLC
- Trading as
- Code eSIM (codeesim.com)
- Registered address
- 131 Continental Dr, Suite 305, Newark, DE 19713, United States
- Support email
- [email protected]
- Support phone
- +1 302 331 0482